Coronavirus Statement – 4th February 2020
MPSI is a specialist supplier of goods from Asia, namely China, Hong Kong and Taiwan.
We understand that the Coronavirus situation will be of concern to our customers.
This is especially so given that this outbreak has coincided with the lengthy Chinese New Year (CNY) holiday period.
MPSI maintains communication with our facilities throughout CNY as a routine activity. At the first onset of reported Corona Virus issues, we communicated immediately with our facilities and freight forwarders in order to mitigate any possible risks. We sought clarification over order completion and any possible impact upon lead-times and shipments.
We continue to communicate regularly so that we can assess the developing situation. Many of our facilities operate in other provinces (notably Guangdong) to the most seriously affected Hubei province. These facilities are abiding by the Government enforced closures and extension of CNY holiday to help reduce the potential spread of the virus.
At present our facilities and freight forwarders are closed until at least February 10th 2020. At cessation of CNY, many workers return to the industrial regions and there is a recognised delay in normal business resumption while they recover a full quota and production capacity. The government enforced closure, travel restrictions and health concerns due to Corona Virus are impacting upon the numbers returning and timescales of those returning to work. These will affect production capacity and output at least initially. Many of our facilities are expecting no more than 2-3 weeks lead-time impact due to the government enforced holiday extension – this may alter if there is a further extension of the closure.
MPSI makes the following commitments to our customers:
We will communicate honestly and openly with you.
We will continue to stay informed of the developing situation, proactively work with our manufacturing facilities and our freight forwarders to make regular assessments of the manufacturing situation and any restrictions or delays on the movement of goods so that we can adapt our approach accordingly.
We commit to keep you informed of any issues that may impact upon open orders and product lead-times.
We will collaborate with you to understand orderbooks and forecasts to enable us to take proactive actions on material supply where necessary.
Should the situation deteriorate and subject to the level of deterioration, we can consider to review and switch supply (with your approval) to alternate manufacturing facilities as we maintain multiple facilities.
Due to the nature of our supply we are reliant upon goods from this region like so many companies globally.
This situation is highly changeable, hard to predict and beyond our immediate control. Issues such as China Government imposed restrictions on business and travel together with the pace of factory resumption after CNY can all change and thus we may need to revise this information.
Should you have any particular queries or concerns, please do not hesitate to contact us and we will do our utmost to resolve them in conjunction with our manufacturers.
Brett Markham, Director MPSI Limited, 4th February 2020
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